Please Call the Water Company Before...

• Conducting any excavation in your yard

We will come out and mark your water service for you, to prevent any damage to your pipes. You may also need to contact Dig-Safe, depending on the scope of work.

• Before resurfacing your driveway

Many times the water shutoff is located in your driveway and if it is paved over, we would not be able to shut your water off in an emergency. Call to have us check and if it is, we can make arrangements to raise it for you.

• If you plan to finish off your basement

Access to your water meter and main shutoff valve is essential in case of an emergency. The water meter and valve should never be walled in. Please call the Water Company if you are planing to redo the siding or shingles on your house and you need your outside water meter register, moved or removed.

Fire Hydrant Accessibility...

• The Water Company requests your assistance in maintaining accessibility to the town's fire hydrants for the safety and protection of everyone.
  
  
• In the winter time, hydrants can be buried by snow, during a storm. In the summer time, hydrants can be covered by overgrown grass, weeds and brush.
  
  
• If you have a fire hydrant that is near your home, please help us make it visible to the fire department in case of an emergency.
  
  
• Also, please do not put up any fences or other obstructions within a six foot radius of any fire hydrant.
  
  
• If you see a hydrant that appears damaged or needs additional attention please call the Water Company. Chapter 148 Section 27B of the Massachusetts General Laws prohibits the burying of fire hydrants and sets a fine of $100.00.

Information That Every Homeowner Should Know...

• Know where your main shutoff valve is located. Your valve is located just before your water meter. If you are not sure of it's location please call the Water Company for help.
  
  
• Make sure every family member knows the location of the main shut off valve and how to shut it off in an emergency.
  
  
• Check to make sure that the main shut off valve works. If it does not work, or if it is difficult to turn, please call the Water Company and have it replaced.

RELATED » Nantucket Water FAQs : Lead FAQs