Q. Why do I pay a service
charge even if I don't use any water?
A. The service charge recovers the fixed
cost.
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Q. Why do I get a sewer bill
from the Water Company?
A. Effective 1/1/98, the Town of Nantucket
contracted with the Water Company to do the billing.
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Q. Why does the Water
Company recommend having my meter shut off when I leave for the season?
A. To prevent your service pipe between the
house and meter from freezing during the winter.
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Q. Is the water safe to
drink?
A. Yes, the water meets or exceeds all D.E.P.
and E.P.A. standards.
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Q. Is fluoride added to the
water?
A. No.
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Q. When can I expect to get
my bill?
A. Everyone is billed monthly. If you do not
receive your bill, please call the Water Company at 508-228-0022.
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Q. I have just received my
water bill, why is it higher than normal?
A. You may have a leak, your meter may have
been misread, you may have simply used more water than normal - especially during the
summer months. Customers often times are unaware of how much water they actually use.
Please call the Water Company for a review of your account.
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